What to Do in Case of a Fire

Immediately pull the nearest fire alarm pull station as you exit the building.

When evacuating the building, be sure to feel doors for heat before opening them to be sure there is no fire danger on the other side.

If there is smoke in the air, stay low to the ground, especially your head, to reduce inhalation exposure. Keep on hand on the wall to prevent disorientation and crawl to the nearest exit.

Once away and clear from danger, call the local fire department.

Go to your assembly point and await further instructions from emergency personnel.


Who to Contact in Case of a Fire

In order to ensure that the proper authorities are notified of a fire, when the opportunity arises once you are safe from imminent danger, call any of the following numbers:

Tshwane Emergency Hotline 10177

Tshwane Emergency Control Centre 012 310 6300/6400

Tshwane Ambulance Control Centre 012 358 6300/6400


Keep doorways, corridors and escape paths clear and unobstructed. Make sure that all electrical appliances and cords are in good condition. Do not overload electrical outlets. Use surge protected multi-outlet power strips and extension cords when necessary.

Never store flammable materials in your room or apartment.

Do not tamper with any fire system equipment such as smoke detectors, pull stations or fire extinguishers. Doing so is a criminal offense.

Raising a false alarm is a criminal offense. It endangers the lives of the occupants and emergency personnel.

DO treat every fire alarm as an emergency. If the alarm sounds, exit the building immediately.


Fire Safety Do’s

DO remain in your room if you are unable to exit the building safely because of smoke or fire. Keep the door closed and await assistance from the fire department.

If smoke is entering under or around the door, stuff damp sheets or blankets in the spaces to help keep smoke out. If possible, open a window and waive or hang a brightly colored towel or garment to notify rescue personnel of your location.

DO close the doors behind you if it is safe to leave.

DO be aware of your colleagues and note if they have not evacuated and tell authorities they are missing and may need assistance.

Fire Safety Don’ts

DON’T assume that a fire alarm is a test or burned microwave popcorn. Any alarm could be the result of a dangerous fire.

DON’T waste time collecting personal items. Take your keys and yourself to safety as soon as possible.

DON’T use the elevators during a fire emergency; always use the stairs.